Shipment processing time
All orders are processed within 2 business days unless otherwise notified.
Shipping rates and delivery estimates
| Shipment method | Estimated delivery time | Shipment cost |
| Malaysia (Peninsula) | 3-5 business days |
Up to 3kg: RM 7.90 Up to 5kg: RM 10.00 |
| Malaysia (Sabah Sarawak) | 3-7 business days |
Up to 1kg: RM 20 Up to 2kg: RM 35 Up to 3kg: RM 45 Up to 5kg: RM 75 |
*Perfumetree.asia will not be responsible for delays incurred by shipping services.
Shipment confirmation and order tracking
Shipping trackers will be sent to customers once order has been processed within 2 business days.
Customs, duties, and taxes
Perfumetree.asia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Perfumetree.Asia will not be liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International shipping policy
Perfumetree.asia is currently shipping to Malaysia and Singapore, if you have an order request outside of our coverage areas, kindly drop us a message on hello@Perfumetree.asia.